BSB51915 Diploma of Leadership and Management

This qualification prepares individuals for the role where they will apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements. Graduates will have learnt to plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.

The course consists of four (4) core and eight (8) elective units of competency selected within the packaging rules of this qualification. The complete set of packaging rules including the available units of competency can be found at: http://training.gov.au/ Training/Details/BSB51915. Virtu has designed a BSB51915 Diploma of Leadership and Management through consultations with industry and commerce.

Pathways into the qualification
All students who enrol into this course will be required to demonstrate that they meet the entry requirements of a BSB40812 Certificate IV in Frontline Management, or its equivalent, or workplace experience equivalent to the Certificate IV in Frontline Management.

Entry Requirements
To be eligible for this qualification, applicants must:
• Be over the age of 18
• Be employed in a workplace in a role similar to those stated above for a minimum of 20 hours per week
• Have the willing support of their employer
• Hold the BSB40812 Certificate IV in Frontline Management or other relevant qualification/s or have vocational experience in a managerial or senior leadership role. This qualification is NOT suited to a recent school leaver without any significant leadership or managerial experience.

Pathways from the qualification
This qualification is nationally recognised and can only be delivered by a Registered Training Organisation (RTO) such as Virtu Business Institute that complies with the governing standards of quality control and quality training and assessment. Upon completion of the course assessments a successful student will be awarded a BSB51915 Diploma of Leadership and Management. Students who exit the training program without completing all assessments will be issued with a statement of attainment for those units in which they have demonstrated competency. Graduates with this qualification often occupy a managerial role and most often have a suitable title reflecting this role within most commercial sectors.

Course Duration
Diploma course duration depends on: a student’s pre existing qualifications and experience, a student’s full time or part time status and study commitment and finally the pace at which the student studies. Our Diplomas can be studied full-time or part time with the student deciding on their own study pace by enrolling in either one or two subjects per Term. Normal duration is one year full-time; two years part-time.

It is expected that the student will allow 10 hours (part time) to 20 hours (full time) per week for their classes and home and work study. Virtu academic year is divided into 4 terms of study per year, with enrolments in January, April, July and October of each year.

Additional Entry requirements for VET Student Loan Students
For students to be eligible to access VET Students Loans they are required to be an Australian citizen; or hold a permanent humanitarian visa and usually reside in Australia; or be a qualifying New Zealand citizen.

Additionally you will be required to provide us with:
– a certified copy of a certificate for a qualification at Australian Qualifications Framework (AQF) level 4 (or above) that was delivered in English, or
– a Senior Secondary Certificate of Education awarded by an agency or authority of an Australian State or Territory for your completion of year 12 of school, or
– a certificate of competency at or above Exit Level 3 in the Australian Core Skills Framework in both reading and numeracy using an approved assessment tool arranged by Virtu.

Apply Now:
In order for Virtu to determine that a prospective student is academically suited to undertake a particular course, there are 6 steps to complete the application process; Step 1- Complete the online enquiry form and submit it to Virtu, Step 2 – Virtu Staff member will contact you for a face to face and/or Skype interview, Step 3 – Send to Virtu by email or upload to the Virtu website your academic and personal documents, Step 4 – Virtu will send you a formal acceptance of your application, Step 5 – Successful eligible applicants can make an application for VET Student Loans, and/or a Virtu Scholarship, Step 6 – Virtu confirms enrolment, provides information on course commencement date and induction.

Student Study Term 1
VirtuManageHeading_VDIS10092_270x53-2
VDIS10092 Emotional Intelligence and the Operational Plan
Credit Points 15
Management at a strategic level requires systems and procedures and the use of emotional intelligence to increase self-awareness, self-management, social awareness and relationship management. Individuals are also required to develop and monitor the implementation of an operational plan to provide efficient and effective workplace practices within the organisation’s productivity and profitability plans.

This subject includes identifying the impact of ones own emotions and their affect on others, recognising and developing the emotional strengths of others, promoting the development of emotional intelligence in others and utilising emotional intelligence to maximise team outcomes.

Students will learn to identify, analyse, synthesise and act on information and deal with unpredictable problems using initiative and judgement to organise the work of self and others and plan, evaluate and co-ordinate the work of teams within the broader strategic and/or business plan.

BSBLDR501 Develop and use emotional intelligence
BSBMGT517 Manage operational plan

VirtuManageHeading_VDIS10090_270x53-2
VDIS10090 Lead and Manage Effective Teams
Credit Points 15
This subject describes the skills and knowledge required to lead and manage effective workplace teams and relationships in the workplace and to actively engage with the management of the organisation.

It applies to individuals in leadership or management who have a prominent role in establishing and managing teams, processes and procedures to support workplace relationships taking into account the organisation’s values, goals and cultural diversity while building a positive culture within their work teams.

At this level work will normally be carried out within complex and diverse methods and procedures, which require the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies.

BSBLDR502 Lead and manage effective workplace relationships
BSBWOR502 Lead and manage team effectiveness

Student Study Term 2
VirtuManageHeading_VDIS10089_270x53-2
VDIS10089 Manage Quality Customer Service
Credit Points 15
This subject/unit describes the skills and knowledge required to develop strategies to manage organisational systems that ensure products and services are delivered and maintained to agreed standards. Organisation may have staff involved in delivering customer service and are responsible for the quality of their work. In many instances the work will occur within the organisation’s policies and procedures framework. At this level, the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies, will be required.

BSBCUS501 Manage quality customer service

VirtuManageHeading_VDIS10093_270x53-2
VDIS10093 Undertake Project Work
Credit Points 15
This subject/unit describes the skills and knowledge required to undertake a straightforward project or a section of a larger project. This unit addresses the management of projects, including developing a project plan, administering and monitoring the project, financing the project, and reviewing the project to identify lessons learned for application to future projects.

This subject applies to individuals who play a significant role in ensuring a project meets timelines, quality standards, budgetary limits and other requirements set for the project.

BSBPMG522 Undertake project work

Student Study Term 4
VirtuManageHeading_VDIS10097_270x53-2
VDIS10097 Plan and Implement Administration Systems
Credit Points 15
This subject/unit describes the skills and knowledge required to plan or review the requirements of effective administration systems and procedures for implementing, monitoring and reviewing the system.

This subject is appropriate for individuals employed in a range of work environments in senior administrative roles.

BSBADM504 Plan and implement administration systems

Student Study Term 3
VirtuManageHeading_VDIS10096_270x53-2
VDIS10096 Manage Meetings
Credit Points 15
This subject/unit describes the performance outcomes, skills and knowledge required to manage a range of meetings including overseeing the meeting preparation processes, chairing meetings, organising the minutes and reporting meeting outcomes.

This subject will help those required to organise and manage meetings within their workplace, including conducting or managing administrative tasks in providing agendas and meeting material.

BSBADM502 Manage meetings

VirtuManageHeading_VDIS10091_270x53-2
VDIS10091 Safe Workplace and Continuous Improvement
Credit Points 15
This subject describes the skills and knowledge required to establish, maintain and evaluate the organisation’s work health and safety (WHS) policies, procedures and programs in the relevant work area, according to WHS legislative requirements. It takes a systems approach and addresses compliance with relevant legislative requirements also understanding how to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements.

This subject applies to managers working in a range of contexts who have, or are likely to have responsibility for WHS as part of their broader management role. It is relevant for people with obligations under WHS legislation, for example persons conducting a business or undertaking (PCBUs) or officers, as defined by relevant legislation while taking an active role in managing a continuous improvement process in order to achieve an organisation’s objectives requiring the exercise of considerable discretion and judgement, using a range of problem-solving and decision-making strategies.

BSBWHS501 Ensure a safe workplace
BSBMGT516 Facilitate continuous improvement

Student Study Term 4
VirtuManageHeading_VDIS10088_270x53-2
VDIS10088 Manage Budgets and Financial Plans
Credit Points 15
This subject describes the skills and knowledge required to undertake financial management within a work team in an organisation. It includes planning and implementing financial management approaches, supporting team members whose role involves aspects of financial operations, monitoring and controlling finances and reviewing and evaluating effectiveness of financial management processes. Additionally performance management of staff who report to them directly is considered. Development of key result areas and key performance indicators (KPI) and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management.

The subject applies to managers in a wide range of organisations and sectors who have responsibility for ensuring that work team financial resources are used effectively and are managed in line with financial objectives of the team and organisation. It also covers work allocation and the methods to review performance, reward excellence and provide feedback where there is a need for improvement.

The subject makes the link between performance management and performance development, and reinforces both functions as a key requirement for effective managers.

BSBFIM501 Manage budgets and financial plans
BSBMGT502 Manage people performance

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